11bpn Privacy Policy — Your data is safe with us

Welcome to 11bpn.org. This privacy policy explains what information is collected when you use our website or mobile app, how that information is used, and the steps we take to keep your data secure.

11bpn operates under an internationally recognized gaming license. Our privacy policy aligns with international data protection standards — particularly the principles of GDPR. This policy applies to all our services, promotional activities, and customer support.

This privacy policy was last updated in January 2026. Any future changes will be published on this page, and registered members will be notified of any significant updates.

11bpn only collects information that is essential to providing our services. We do not gather unnecessary or excessive data. Below is a breakdown of what is collected and when:

11bpn uses collected data solely for the purposes listed below. We never misuse your information, and every use has a lawful basis:

• To manage account registration, login, and identity verification processes.
• To securely process deposits, withdrawals, and other financial transactions.
• To provide customer support and resolve issues promptly.
• To prevent fraud, money laundering, and other illegal activities.
• To meet the legal obligations set by our licensing authority.
• To enhance your platform experience and deliver personalised services.
• To send you promotional offers and bonus information with your consent.

We never use your data for profiling or automated decision-making that could negatively affect your rights without your authorization.

11bpn never sells your personal information. However, limited data may be shared with specific trusted partners where necessary to operate our services.

• Payment Gateway: Mobile Banking, Nagad, Rocket, and banking partners — for transaction processing only.
• Game Provider: Live Casino and slots software companies — to keep gameplay running smoothly.
• Licensing Authority: Regulatory authorities — to meet legal and compliance obligations.
• Security Services: Fraud detection technology companies — to help prevent fraudulent activity.

11bpn uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: Used to maintain login sessions and ensure the core functionality of the platform. These cannot be disabled.
• Analytics Cookies: To understand how users interact with the platform — including page visits, clicks, and more.
• Preference Cookies: Used to remember your language preference and display settings.
• Marketing Cookies: Used solely to show you relevant offers with your consent.

11bpn uses industry-leading security technology to protect your data. Our security infrastructure is continuously monitored and upgraded.

• All connections are secured with 256-bit TLS/SSL encryption — your data cannot be read by anyone during transmission.
• Payment information is stored in encrypted form in accordance with PCI DSS standards.
• Two-factor authentication (2FA) is available for your account.
• Our automated system instantly detects suspicious logins or unusual account activity.
• Our servers undergo regular security audits.
• Staff are granted access only to the data necessary to carry out their specific responsibilities.

Under international privacy law, you have a number of important rights over your own data. 11bpn fully respects all of these rights.

• Right to Access: You can find out exactly what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we restrict the use of your data under certain circumstances.
• Right to Data Portability: You may request your data in a structured, portable format.
• Right to Object: You may opt out of having your data used for marketing purposes.

11bpn does not retain your data longer than necessary. Specific retention periods are defined for each type of data:

• Account & Identity Information: While the account is active and for up to 5 years after closure.
• Financial Transaction Records: Retained for up to 7 years as required by law.
• KYC Documents: Retained for up to 5 years after account closure in accordance with regulatory requirements.
• Support Conversations: Up to 2 years after the issue is resolved.
• Cookies & Session Data: Session cookies are deleted when you close your browser; persistent cookies expire after a maximum of 12 months.

11bpn is an adults-only (18+) gaming platform. We do not knowingly collect information from minors.

• No one under the age of 18 is permitted to register.
• Age verification is mandatory during registration.
• If it comes to our attention that data has been collected from a minor, that information will be deleted immediately.
• If parents have any concerns, they can contact our support team and action will be taken promptly.

11bpn may update this privacy policy at any time as needed. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of this page will be revised.
• For significant changes, registered members will be informed via email or platform notification.
• Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.