Responsible Gaming Policy

At 11bpn Responsible Gaming
Keep the fun within limits

Gaming should be a source of entertainment, not stress. 11bpn is committed to your protection — set your limits, stay aware, and play with healthy habits.

18+
Age Limit
24/7
Support
100%
Voluntary Limits
Free
Self-Exclusion

Warning: For players aged 18 and above only. 11bpn is an adult gaming platform. Account creation and gaming by minors is strictly prohibited. Gaming carries the risk of addiction — always play responsibly.

1. What is Responsible Gaming?

Responsible gaming means playing in a way where you stay in control — the game does not control you. 11bpn believes that betting and online gaming should be an enjoyable leisure activity that does not harm your family life, work, or financial stability.

Many people in Bangladesh enjoy online gaming for entertainment. However, without proper awareness and boundaries, it can develop into an unhealthy habit. That is why 11bpn offers a range of player protection tools to ensure a safe and responsible environment for every player.

  • Gaming should be entertainment, not a source of income.
  • Only bet what you can afford to lose.
  • Stay in full control of your time and money.
  • Responsible gaming ensures a enjoyable experience over the long term.
Remember: Winning is never guaranteed, but safe gaming always is. Before every session, decide on your budget and time limit in advance.

2. 11bpn's Responsible Gaming Principles

11bpn is more than a gaming platform — we are committed to building a responsible community. Our responsible gaming policy is built on the following principles:

  • Transparency: Full information on game rules, payout rates, and risks is provided.
  • Control: Players can set their own deposit, wagering, and session limits.
  • Protection: Strict verification measures are in place to protect minors and at-risk players.
  • Support: Our 24/7 support team is always ready to help with any issue.
  • Education: Regular information on the risks of addiction and how to prevent it is provided.
Our commitment: Responsible gaming at 11bpn is not optional — it is a core part of our service.

3. Set Your Own Limits

Log in to your 11bpn account to set the following limits yourself. These are the most effective tools for keeping your gaming experience safe:

💰
Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis.

🎲
Betting Limits

Control the maximum bet amount per session or within a set time period.

⏱️
Session Time Limit

Set a daily limit on how many hours you play and receive notifications.

📉
Loss limit

Gaming will automatically stop once you have lost a set amount.

Simple rules: Lowering a limit takes effect immediately; increasing one requires a 72-hour cooling-off period. This protects you from making impulsive decisions.

4. Recognize the Warning Signs of Problem Gaming

Gaming addiction develops gradually. If you notice the following signs, seek help right away:

  • The urge to bet more in an attempt to recover lost money.
  • Lying to family or friends about your gaming.
  • Repeatedly trying to stop gaming but failing to do so.
  • Neglecting work, studies, or family responsibilities.
  • Borrowing money or selling assets to fund gaming.
  • Feeling restless, irritable, or anxious when unable to play.
  • Using gaming as an escape from stress or unhappiness.
If you notice one or more of these signs: You are not alone. Reach out to the 11bpn support team or activate self-exclusion. Asking for help is not a weakness — it takes courage.

5. Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to most of them, consider seeking professional help.

01 Did you spend more than your budget on gaming last month?
02 Have you repeatedly returned to play in order to win back money you have lost?
03 Has a family member or friend ever expressed concern about your gaming?
04 Have you ever found it difficult to stop gaming?
05 Have you ever skipped daily tasks or responsibilities because of gaming?
06 Have you ever felt guilty or ashamed about your gaming?
Result: If you answered "Yes" to more than 2 questions, consider setting gaming limits. More than 4, consider self-exclusion and speak with our support team.

6. Self-Exclusion — When You Need a Break

Self-exclusion is a feature that allows you to voluntarily suspend or permanently close your account for a chosen period of time. It is completely free and takes effect immediately.

1
Choose a time limit

Choose any duration — 1 week, 1 month, 6 months, 1 year, or permanently.

2
Contact Support

Contact the 11bpn support team and your account will be deactivated immediately.

3
Exclusion activated

No login, deposit, or gaming will be possible during the specified period.

4
Review before returning

Before resuming play after your exclusion period, complete a self-assessment and make sure you are ready.

Cooling-off option: Apart from full exclusion, you can also take a short break of 24 hours, 48 hours, or 7 days — this is known as a "cooling-off period".

7. Minor Protection

11bpn strictly prohibits gaming by anyone under the age of 18. To enforce this, we have put in place a number of measures:

  • Age verification is mandatory at the time of registration.
  • Proof of age (National ID / Passport) must be submitted as part of the KYC process.
  • Suspicious accounts may be investigated and suspended at any time.
  • Parents and guardians can use parental control software to keep their children safe.
  • Registering with a false age may result in permanent account closure and forfeiture of any deposited funds.
A note for parents: If you suspect your child is using this platform, contact our support team immediately. We will take prompt action.

8. Help & Professional Advice

If you feel you are losing control of your gaming, do not try to handle it alone — seek help. In addition to 11bpn's own support team, professional organizations are available to assist:

  • 11bpn Support: Reach us via live chat — available 24 hours a day, 7 days a week.
  • Email support: Describe your issue in detail and we will respond within 24 hours.
  • National Mental Health Helpline: Contact the government helpline in Bangladesh for mental health support.
  • Gamblers Anonymous: An international organization that helps people overcome addiction.
Keep in mind: Asking for help is not a sign of weakness. Thousands of people overcome this every day — and so can you.

Our protection measures

Responsible gaming tools we offer at 11bpn

Custom limit settings

Set your own deposit, wagering, and session time limits. Reductions take effect immediately; increases require a 72-hour waiting period.

Real-Time Session Tracker

See how long you have been playing and how much you have spent — all in real time. You will receive automatic alerts when your set time is reached.

Self-Exclusion Feature

Suspend or permanently close your account at any time on a voluntary basis. A cooling-off period is also available.

Gaming history & analytics

View your full gaming history. Analyze when you played, how much you spent, and on which games — and understand your patterns.

Age Verification

Every account's age is verified through a rigorous KYC process. Access by minors is prevented with zero tolerance.

24/7 Responsible Gaming Support

Our expert support team is available at any time to help you. Your privacy is fully guaranteed.

Tips for Healthy Gaming Habits

Follow these simple rules to keep your daily gaming experience enjoyable

📅
Set your budget first

Set a spending limit before each session and stick to it.

Track your play time

Set a time limit before you start. Set an alarm — when it goes off, stop.

🚫
Do not chase your losses

Do not try to chase your losses by placing bigger bets.

🧠
Don't play under stress

Avoid gaming when you are feeling down or stressed — your judgment is impaired at those times.

🍺
Not under the influence

Avoid gaming entirely when under the influence of alcohol or any other substance.

🎯
Treat it as entertainment

Do not think of gaming as a way to earn money — it is purely a form of entertainment.

👨‍👩‍👧
Let your family know

Talk openly with family members about your gaming habits.

🔄
Take regular breaks

Take a break every 30–45 minutes. Get up, walk around, and drink some water.

Frequently Asked Questions

Frequently asked questions about responsible gaming

No, responsible gaming does not mean playing less. It means playing mindfully — understanding your budget, your time, and your state of mind. If you can play within your set limits, enjoy yourself, and see no negative impact on your real life, you are already gaming responsibly.

For temporary self-exclusion, your account can be reactivated once the set period ends. However, permanent exclusion cannot be reversed. Any attempt to open a new account during an active exclusion period will be rejected.

Yes, reducing a limit takes effect immediately. However, increasing a limit is subject to a 72-hour cooling-off period. This rule protects you from making impulsive decisions in the heat of the moment.

Early warning signs include: spending beyond your set budget, being unable to stop on time, feeling the urge to keep playing after a loss, and lying to family or friends about your gaming. If you notice these signs, set limits right away and seek help if needed.

11bpn requires age verification at registration, and government-issued ID is checked as part of the KYC process. Suspicious accounts may be investigated at any time, and any account found to belong to a user under 18 will be permanently closed.
Responsible Gaming

Play with enjoyment, play with responsibility

Join 11bpn and enjoy a safe, transparent, and responsible gaming environment. Your protection is our top priority.

Download our app — 11bpn App

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